Supporting the Technology Behind Department Operations
Police departments can depend on technology across administration, records, investigations, reporting, communications-related workflows, email, file access, and other daily responsibilities.
Those functions may involve technology supplied by several different vendors, but the systems frequently depend on the same underlying IT infrastructure.
Computer Ties can support areas such as:
Department workstations and laptops
Servers and shared systems
Wired and wireless networks
Microsoft 365 GCC and cloud services
User and administrative accounts
Cybersecurity and authentication
Backup and recovery systems
Technology documentation and lifecycle planning
A problem that appears to involve a specialized application may actually originate with the workstation, network, server, user account, permissions, authentication, or another underlying dependency.
Computer Ties can help isolate those issues and coordinate with the appropriate public-safety application vendor when responsibilities overlap.
That also gives departments a more consistent support path instead of requiring employees to determine which vendor should receive every technical problem before asking for help.
Customer confidentiality remains important throughout that relationship. Computer Ties does not publicly identify police customers or publish agency network diagrams, equipment configurations, camera locations, internal systems, credentials, deployment photographs, or other sensitive infrastructure without explicit authorization.
Microsoft 365 GCC for Law-Enforcement Organizations
Eligible law-enforcement organizations should evaluate whether a standard commercial Microsoft 365 tenant is appropriate for their environment.
Microsoft 365 Government Community Cloud (GCC) is designed for eligible U.S. government organizations and regulated workloads. Microsoft documents U.S.-based customer-content storage, access restrictions involving screened Microsoft personnel, and support for government requirements including criminal-justice-information workloads.
Computer Ties can help police departments with:
Reviewing the existing Microsoft 365 tenant
Evaluating eligibility for Microsoft 365 GCC
Planning commercial-to-GCC migrations
Microsoft 365 licensing and user administration
Mailboxes and shared departmental resources
Multi-factor authentication and account security
Employee onboarding and offboarding
Ongoing tenant administration and support
For law enforcement, the value of GCC extends beyond simply changing where email is hosted.
Microsoft 365 may also be part of the department’s identity, authentication, collaboration, document storage, administrative-access, and broader cybersecurity environment.
GCC can therefore provide a more appropriate Microsoft foundation where applicable government and CJIS-related requirements matter.
It should not, however, be presented as an automatic path to compliance.
A department’s overall CJIS responsibilities still involve its users, devices, networks, policies, procedures, agreements, training, authentication, access decisions, physical safeguards, and support practices.
Where substantially more restrictive federal or defense requirements involving certain CUI or ITAR-controlled information apply, GCC High may need separate evaluation rather than assuming standard GCC is sufficient.
CJIS-Aware Support Backed by Workforce Requirements
Computer Ties does more than describe its support process as CJIS-aware.
Because employees may support government and public-safety customers, Computer Ties applies CJIS-related screening, training, and agreement requirements across its workforce.
Our current employee practices include:
Name-based background checks for every employee
Fingerprint-based background checks for every employee through the Michigan State Police Criminal Justice Information Center / CJIS Compliance Unit
Annual CJIS Online Security Awareness Training for every employee
A signed CJIS Security Addendum for every employee
Support access limited according to assigned responsibilities
Controlled handling of customer system and infrastructure information
Documentation practices appropriate to sensitive support environments
Customer confidentiality requirements for public-safety information
These practices help Computer Ties maintain a workforce better prepared to support environments where CJIS requirements apply.
They do not mean that Computer Ties is “CJIS certified,” nor do they automatically establish compliance for a customer agency.
CJIS-related technology support also affects how ordinary IT work is performed.
Administrative privileges, remote support, MFA, patching, workstation configuration, Microsoft 365 administration, account changes, and technical documentation may all require additional consideration depending on the systems involved.
Computer Ties uses CJIS-aware and CJIS-aligned practices where applicable while avoiding blanket compliance, certification, or unsupported LEIN claims.
Frequently Asked Questions
Yes.
Computer Ties has experience supporting qualifying Michigan law-enforcement technology environments with workstations, servers, networks, Microsoft 365, cybersecurity, documentation, user support, and technology planning.
Every Computer Ties employee receives a name-based background check and a fingerprint-based background check through the Michigan State Police Criminal Justice Information Center / CJIS Compliance Unit.
Every employee also completes annual CJIS Online Security Awareness Training and has signed a CJIS Security Addendum.
These requirements support our work in CJIS-governed environments without being represented as vendor certification or blanket agency compliance.
Yes.
Computer Ties can help eligible departments evaluate GCC, plan a migration, administer licenses and users, configure supported security settings, and provide ongoing Microsoft 365 support.
The correct environment depends on the department’s specific requirements.
No.
GCC provides government-focused Microsoft cloud capabilities that may support applicable CJIS-related requirements, but overall compliance depends on the department’s broader technical and administrative environment.
No.
Computer Ties does not claim CJIS certification.
The more accurate description is that Computer Ties uses CJIS-aware and CJIS-aligned practices where applicable and maintains workforce screening, fingerprinting, annual awareness training, and signed Security Addendums to support that work.
No.
Computer Ties protects customer confidentiality and does not publicly identify law-enforcement customers or disclose sensitive system, network, security, facility, or deployment information without explicit authorization.
Discuss Police Department IT Support
If your department needs more consistent technology support, Microsoft 365 GCC assistance, cybersecurity, network support, documentation, system maintenance, vendor coordination, or longer-term infrastructure planning, Computer Ties can help review the environment.
The initial conversation can remain high level. Sensitive credentials, network information, or protected infrastructure details do not need to be provided before an appropriate support relationship and secure process have been established. Police department support is built on CJIS-aligned IT practices and secure government networks, within our broader government and public-safety IT practice.