All job and internship applications should be sent to accounts@computer-ties.com.

Please include the position or internship you are applying for in the subject line or body of the email. Applications should include a resume if available, a short summary of your experience, your availability, and the type of work you are interested in.

Suggested Email Subject Format

Application – [Position or Internship Name] – [Your Name]

Computer Ties works best with people who take pride in doing the job correctly, not just quickly. Our customers count on us to provide useful answers, clear next steps, and steady follow-through.

A strong candidate does not need to know everything on day one. What matters most is the ability to learn, ask good questions, document work clearly, and approach customer issues with patience and professionalism.

Customers should understand what is happening, what was done, and what comes next. We value people who can explain technical issues in a practical way.

Good support starts with understanding the issue before jumping to conclusions. We value people who can slow down, gather details, and work through problems logically.

Accurate notes help the whole team support customers better. We value people who document their work clearly and consistently.

Technology work often requires deciding when to repair, replace, escalate, research, or ask for help. We value people who know when to keep working and when to bring in another set of eyes.

Customers and coworkers need to know they can count on you. Showing up, following through, and taking ownership matter.

Computer Ties may offer internship opportunities for students or early-career applicants who want real exposure to the IT support field. Internships are intended for people who are serious about learning how technology support works in a professional environment.

Interns may be introduced to customer service, ticket notes, hardware handling, workstation setup, basic troubleshooting, repair intake, documentation, and internal support processes. The goal is to help interns understand both the technical side of IT and the professional expectations that come with supporting real customers.

Internship applicants should be prepared to listen, take notes, follow instructions, ask questions, and complete assigned tasks carefully. A good attitude, reliability, and willingness to learn are just as important as existing technical knowledge.

Internship applications should be sent to accounts@computer-ties.com.

Please specify that you are applying for an internship and include your school or program name if applicable, your availability, any relevant technology experience, and what you hope to learn from the internship.

Internship Email Subject Format

Internship Application – [Your Name]

Computer Ties supports customers through several types of work. Depending on experience and role, team members may assist in one or more of these areas.

Remote troubleshooting, customer communication, ticket notes, user support, software questions, account issues, and day-to-day technical assistance.

On-site service, workstation setup, hardware installation, network troubleshooting, equipment replacement, and hands-on customer support.

Diagnostics, upgrades, component replacement, repair intake, custom desktop builds, and hardware-focused troubleshooting.

Device deployments, office technology changes, customer onboarding, documentation cleanup, scheduled upgrades, and support for larger service work.

Ticket organization, follow-up, customer communication, scheduling support, process improvement, and documentation updates.

If you are interested in a job or internship with Computer Ties, send your application to accounts@computer-ties.com. Please include the position or internship you are applying for, your resume if available, your availability, and a short summary of your experience or goals.