Request a Comprehensive Government IT Review
Local government offices rely on stable technology to deliver public services every day. Our IT review is a structured evaluation of your environment designed to uncover risks, confirm what’s working, and provide a clear plan for improvements. We support townships, police and fire departments, courts, and administrative offices throughout Jackson County and surrounding areas, and our recommendations are based on real-world government operations—not generic templates.
Built for Local Government, Public Safety, and Administrative Offices
Government environments have unique constraints, legacy systems, and departmental needs. Our review is tailored to these realities, including the software solutions municipalities depend on every day.
Townships, Villages, and Cities
We support offices that use BS&A, Tyler Technologies/New World, and cemetery management software for operations, billing, and recordkeeping. Our review accounts for how these systems function on your current hardware and network.
Police, Fire & Public Safety Agencies
Public safety systems must remain available, stable, and secure. We understand the dependencies and daily workflows involved with dispatch, reporting, shared drives, MDTs, and New World systems.
Courts & Administrative Departments
Courts and administrative offices often work with a mixture of aging systems and new solutions. Our review evaluates how these systems interact and whether anything is creating unnecessary downtime or risk.
A Clear Evaluation of Your Technology Environment
Our review documents the current state of your systems and identifies practical improvements that support continuity, compliance, and daily workflow needs.
Network & Connectivity
We examine how your network supports critical software like BS&A and New World, ensuring connectivity, segmentation, and remote access are configured correctly.
Servers, Workstations & Laptops
We evaluate OS versions, update status, system health, and hardware limitations that may affect BS&A, cemetery software, or public safety applications.
User Access & Permissions
We review how accounts are created and managed, whether administrative access is controlled, and whether permissions match operational roles.
Backup & Recovery Readiness
We verify that essential systems—including BS&A databases, New World data, and shared departmental files—are properly backed up and recoverable.
Email, MFA & Remote Access
We confirm that secure email practices, MFA usage, and remote access policies align with the needs of government offices and public safety agencies.
Documentation & Procedures
We check for consistent onboarding/offboarding steps, password standards, equipment records, and general administrative processes that support daily operations.
Proven Support for Michigan Government Offices
Computer Ties supports local government units across the region, including township halls, police and fire departments, courts, and administrative offices. We work extensively with BS&A, Tyler Technologies/New World systems, and cemetery management platforms, and we understand how these tools depend on the network, hardware, and shared systems around them. Our approach is straightforward, consistent, and built on long-term relationships—not temporary fixes or one-off projects.
A Simple, Structured Process
We keep the review process clear and predictable so your team knows exactly what to expect from start to finish.
Initial Discussion
We begin with a brief call to understand your office structure, current challenges, and any specific concerns related to BS&A, New World, or other department tools.
Data Gathering & Onsite Visit
Our technicians document your systems, review existing configurations, and, when needed, perform an onsite walk-through to verify physical layouts, cabling, and access controls.
Findings & Recommendations
You receive a written summary that explains what was reviewed, what should be addressed, and what can wait—along with a prioritized action plan that supports budgeting and long-term planning.
Clear, Actionable Results
Your final report is designed for both technical and leadership audiences, giving decision makers the clarity they need to move forward confidently.
Plain-Language Summary
We explain your environment in terms that make sense to boards, councils, and administrators—without unnecessary technical jargon.
Prioritized Action List
Our recommendations are organized by urgency so you can address the most important items first without overwhelming your team.
Optional Ongoing Support Plan
If desired, we can convert your review findings into a phased support roadmap, including maintenance, monitoring, and project planning.
Request Your Government IT Review
Provide your contact information and a brief description of your office. A member of our team will follow up to outline next steps, confirm scope, and schedule the review. Please note if you use BS&A, Tyler/New World systems, or cemetery management tools so we can prepare accurately.