RMM Client for Windows
Allows our technicians to monitor and manage your Windows systems remotely.
RMM Client for macOS
Allows our technicians to monitor and manage your Windows systems remotely.
ShowMyPC
A quick and easy tool for secure remote support sessions for non-business customers.
TeamViewer
A quick and easy tool for secure remote support sessions for non-business customers.
Our Remote Support Software
We offer remote support services to troubleshoot and resolve issues without the need for an on-site visit. This allows for faster response times and convenient assistance. If you need support please dial our main number and select option 1.
Contact and Support
At Computer Ties, we’re dedicated to providing exceptional service and assistance. Whether you need help with a technical issue, have a question, or are seeking resources, we’re here to support you every step of the way.
Phone Support
Reach out to our support team by calling us at (517) 788-6393, Option 1. Our knowledgeable staff is ready to assist you with any inquiries or technical problems you may encounter.
Email Assistance
Prefer to communicate via email? Send your questions or support requests to HelpDesk@Computer-Ties.com. We strive to respond promptly to address your needs effectively.
Visit Us in Person
Come visit us at 2903 West Michigan Avenue in Jackson. Our friendly team is eager to meet you and discuss how we can help with your technology needs face-to-face.
HelpDesk Support Hours
We’re available to assist you during the following hours:
Live Chat Support
After installing our RMM Client software, you can initiate a live chat with our support team directly from your desktop. Simply click on the Computer Ties icon in your system tray (located near your clock on the taskbar). You can start a chat with our technicians there.
Stay Updated on Facebook
We are avid posters on our Facebook Page, constantly sharing the latest information on new tech risks, updates on the services we offer, and helpful tech tips to enhance your everyday computer use. Follow us to stay informed and get the most out of your technology.
Your satisfaction is our top priority. Don’t hesitate to reach out for any assistance you need. At Computer Ties, we’re committed to ensuring your technology works seamlessly so you can focus on what matters most.
Call the Help Desk at (517) 788-6393 (Option 1)
Join Us Today!
Don’t let technological challenges hold you back.
Contact Computer Ties today and let us be your trusted partner on the journey into the future of technology.
