Essential Tools: Your Gateway to Seamless Tech Support

To facilitate efficient remote support and ensure your systems are running smoothly, we provide download links to our monitoring software and other essential help desk tools:

Atera Agent

Our monitoring software helps us proactively manage your systems, identify potential issues, and provide timely support. (Windows Only)

Download Atera Agent
Show My PC

ShowMyPC allows us to remotely access your system for troubleshooting and support(This link will start a download on your computer)

download show my pc
Team Viewer

TeamViewer allows us to remotely access your system for troubleshooting and support. (This link will start a download on your computer)

download teamviewer

By downloading and using these tools, you agree to our terms and conditions. If you need any assistance from our support team, don’t hesitate to contact us at (517) 905-3168. We’re here to help you navigate the world of technology.

customer portal email us
Reviews
5 Over 64 Reviews
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Jaden Adler 1 month ago
Wonderful experience and Chris was very helpful!!
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Lisa Wallace 3 months ago
Computer Ties has performed work for Care That Matters in a timely professional manner. Rob at Computer Ties has been so helpful in building and creating our website. I would highly recommend Computer Ties for all you business- very dependable and great customer service.
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Lena Stcharles 5 months ago
Amazing, they came out and switched our old computers to new ones. Backed up all of our files and was very nice. Definitely recommend.
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Tim Solomon 10 months ago
Awesome, thank you for the help
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Vicki Brown 10 months ago
Great store friendly service buying a laptop for my daughter.
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Courier Mates 10 months ago
Helpful and friendly. Highly recommend! Thanks again Rob!
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Amy The Narcissus 10 months ago
Rob paid me for this review.
Just kidding, he's great just like the company 😁
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John Wallace 10 months ago
Best IT service we've used! Highly recommend.
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AutoTechMike 10 months ago
Rob stopped by my shop and explained everything they can and will do for my shop. To help keep my computer systems up and running as well as security cameras. As long as Rob is there I'll be a customer.
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Computer Ties, LLC
2903 West Michigan Avenue
Jackson, MI 49202
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